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INTERNATIONAL HELP DESK FOR MAC INSTALL
INTERNATIONAL HELP DESK FOR MAC UPDATE
INTERNATIONAL HELP DESK FOR MAC SOFTWARE

Integration with Analytics Plusĭesktop Central's integration with Analytics Plus helps improve IT management performance and efficiency with better insight into your data. For more details on how integration of Browser Security Plus with Desktop Central helps you, see Benefits of Browser Security Plus. It enables you to harden browser settings, control browser extensions and plug-ins, filter URLs, sandbox and lockdown browsers and also ensure compliance with stipulated browser standards to protect your networks from browser-based threats. ManageEngine Browser Security Plus is an enterprise browser management and security tool that helps you manage and secure browsers across networks.

You can also schedule and generate your reports, thus making it easier to monitor your assets.

INTERNATIONAL HELP DESK FOR MAC SOFTWARE

With advanced features like software metering, you can track the licensed software usage and scan different file types to review memory usage. This data will be periodically updated from Desktop Central to Asset Explorer data base.ĭesktop Central's IT Asset Management module has the ability to detect hardware/software changes in the network right from your mobile app. ManageEngine Asset Explorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase.ĭesktop Central integration with Asset Explorer let's you to get up-to-date Systems and Mobile device information automatically. Make customers happy via text, mobile, phone, email, live chat, social media. The customizable subject line helps administrators to configure the Help Desk application to automate the assignment of owners based on the subject lines entered while logging tickets. Zendesk is award-winning customer service software trusted by 200K+ customers. Requests can be logged from their computers.

Users are no longer required to login to portals to submit requests.

The benefits of integrating Desktop Central with Help Desk products are as follows:

INTERNATIONAL HELP DESK FOR MAC UPDATE

Scan computers for inventory details related to hardware and software applications and update the Desktop Central server.

Scan computers manually to get information about missing patches and update the Desktop Central server.

INTERNATIONAL HELP DESK FOR MAC INSTALL

Apply configurations, install patches and software applications.

In addition to logging help-desk requests, you can also complete the following tasks: The IT personnel will make the changes that have been requested using Desktop Central. These requests will be assigned by the Help Desk personnel to the respective IT personnel. The requests are automatically logged into the Help Desk application as incidents. When you integrate Desktop Central with Help Desk, you can make help-desk requests by clicking on the Desktop Central icon in the system tray from any of the computers that are managed by Desktop Central. This enables you to log user requests, integrate asset data and deploy software applications. Integrating Desktop Central with Other Applicationsĭesktop Central can be integrated with the following applications:ĭesktop Central can be integrated with the following Help Desk products: